Terms and Conditions

Last Updated: January 12, 2026

1. Acceptance of Terms

Welcome to VedaTalk. These Terms and Conditions ("Terms") govern your access to and use of the VedaTalk website, mobile application, and all related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our Services. We reserve the right to modify these Terms at any time, and your continued use constitutes acceptance of the updated Terms.

2. Eligibility

To use VedaTalk Services, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into binding contracts
  • Not be prohibited from using our Services under applicable laws
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

3. Account Registration and Security

When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password confidential and secure
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

You may not transfer, sell, or share your account with others. We are not liable for any loss or damage arising from unauthorized account access due to your failure to maintain security.

4. Description of Services

VedaTalk provides the following services:

4.1 Astrological Services

  • Daily, weekly, monthly, and yearly horoscopes
  • Birth chart (Kundli) generation and analysis
  • Zodiac sign compatibility reports
  • Planetary transit predictions
  • Personalized astrological insights

4.2 AI Astrologer

  • 24/7 AI-powered chat consultations
  • Instant answers to astrological questions
  • Personalized recommendations based on birth chart

4.3 Expert Astrologer Consultations

  • Live chat with verified astrologers
  • Voice and video call options (premium)
  • Personalized readings and remedies
  • Follow-up consultations

Note: All astrological services are provided for entertainment and guidance purposes only. Results are not guaranteed, and we do not claim to predict the future with certainty.

5. Payment and Pricing

5.1 Pricing

Prices for our Services are displayed in Indian Rupees (INR) or US Dollars (USD) and are subject to change without notice. We offer:

  • Free basic horoscopes and AI chat (limited)
  • Premium subscriptions for unlimited access
  • Pay-per-minute consultations with expert astrologers
  • One-time purchases for special reports

5.2 Payment Methods

We accept payment via:

  • Credit/Debit Cards (Visa, Mastercard, American Express)
  • UPI (Google Pay, PhonePe, Paytm)
  • Net Banking
  • Digital Wallets (Paytm, Mobikwik)
  • International payment methods (PayPal, Stripe)

5.3 Billing

Subscription charges are billed in advance on a recurring basis (monthly/yearly). You authorize us to charge your payment method automatically unless you cancel before the renewal date. Prices may increase with 30 days' notice.

5.4 Wallet and Credits

You may add funds to your VedaTalk wallet for consultations. Wallet credits are non-transferable, non-refundable (except as required by law), and expire 365 days from the date of purchase.

6. Refund and Cancellation Policy

6.1 Subscription Refunds

Subscriptions may be cancelled at any time through your account settings. You will retain access until the end of the current billing period. We do not provide prorated refunds for partial periods.

6.2 Consultation Refunds

Refunds for consultations may be granted in the following cases:

  • Technical issues preventing the consultation (full refund)
  • Astrologer did not join within 10 minutes (full refund)
  • Consultation disconnected within first 2 minutes (full refund)
  • Quality issues (case-by-case basis, up to 50% refund)

Refund requests must be submitted within 24 hours of the consultation via our support channel. Refunds are processed within 7-10 business days.

6.3 No Refunds

We do not offer refunds if you are dissatisfied with predictions or outcomes, as astrological services are subjective and for guidance purposes only.

7. User Conduct and Prohibited Activities

You agree NOT to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Harass, abuse, or harm others (including astrologers)
  • Share false, misleading, or defamatory information
  • Spam, send unsolicited communications, or engage in phishing
  • Use bots, scripts, or automated tools to access Services
  • Reverse engineer, decompile, or hack our platform
  • Share account credentials or resell our Services
  • Collect user data without permission
  • Interfere with the operation or security of our Services

Violation of these terms may result in account suspension or termination, and we may report illegal activities to law enforcement.

8. Intellectual Property Rights

All content on VedaTalk, including text, graphics, logos, images, software, and algorithms, is the property of VedaTalk or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or create derivative works without our express written permission. Your use of the Services does not grant you any ownership rights.

You retain ownership of content you submit (questions, birth details), but grant us a worldwide, non-exclusive license to use, store, and process this content to provide Services and improve our AI models.

9. Disclaimer of Warranties

IMPORTANT: PLEASE READ THIS SECTION CAREFULLY.

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING:

  • Accuracy, completeness, or reliability of predictions
  • Uninterrupted or error-free operation
  • Fitness for a particular purpose
  • Non-infringement
  • Security of data transmission

Astrological services are based on ancient Vedic principles and are intended for entertainment and guidance only. We do not guarantee any specific outcomes or results. You use our Services at your own risk.

Astrologers on our platform are independent contractors. We do not control or endorse their advice and are not responsible for their actions or predictions.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, VEDATALK AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Decisions or actions taken based on astrological advice
  • Third-party conduct or content
  • Unauthorized access to your account

Our total liability to you for all claims shall not exceed the amount you paid us in the 12 months preceding the claim, or $100 USD, whichever is greater.

11. Indemnification

You agree to indemnify, defend, and hold harmless VedaTalk and its affiliates from any claims, damages, losses, liabilities, and expenses (including attorney fees) arising from: (a) your use of the Services, (b) your violation of these Terms, (c) your violation of any third-party rights, or (d) any content you submit.

12. Termination

We may suspend or terminate your account and access to Services at any time, without notice, for:

  • Violation of these Terms
  • Fraudulent activity or payment disputes
  • Abusive behavior toward staff or astrologers
  • Illegal or harmful conduct
  • Extended inactivity

You may terminate your account at any time through account settings. Upon termination, your right to use Services ceases immediately. Sections that by nature should survive termination (payment obligations, disclaimers, limitations of liability) shall remain in effect.

13. Dispute Resolution and Governing Law

13.1 Informal Resolution

If you have a dispute, please contact us at support@vedatalk.com to resolve the issue informally.

13.2 Arbitration Agreement

Any disputes not resolved informally shall be settled by binding arbitration in accordance with the rules of the Indian Arbitration and Conciliation Act, 1996. Arbitration shall take place in New Delhi, India, and the award shall be final and binding.

13.3 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. The courts of New Delhi, India, shall have exclusive jurisdiction over any disputes.

14. Astrologer Terms

If you are an astrologer using our platform:

  • You are an independent contractor, not an employee
  • You must have valid certifications and qualifications
  • You agree to provide accurate and ethical consultations
  • You maintain confidentiality of user information
  • We charge a commission on your earnings (details in Astrologer Agreement)
  • Payments are processed within 7-15 business days
  • You may be removed for policy violations or poor ratings

Separate terms apply to astrologers. Please review the Astrologer Agreement for complete details.

15. Miscellaneous

15.1 Entire Agreement

These Terms, along with our Privacy Policy and any other policies, constitute the entire agreement between you and VedaTalk.

15.2 Severability

If any provision is found unenforceable, the remaining provisions shall remain in full effect.

15.3 Waiver

Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign these Terms without our consent. We may assign our rights to any affiliate or successor.

15.5 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control (natural disasters, war, pandemics, government actions).

16. Contact Us

If you have questions about these Terms, please contact us:

By using VedaTalk, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.